Helcim, A Better Payments Company

July 29, 2021
Helcim, A Better Payments Company

Helcim is a payments company that lets businesses accept credit cards with ease. Helcim focuses on delivering a better payment experience for merchants by making it easier to sign up, providing smarter payment tools, and making it more affordable to get paid.

Headquartered in Calgary, AB, the team of 90 is growing quickly as the company delivers more software and payments solutions to meet business’s changing needs. Over the past year, the team has brought several exciting updates forward for their merchants including online food ordering, text and email payment requests, QR code payments, and an enhanced online store. All of these updates were driven by a desire to provide flexible payment solutions that make it easy for businesses to get paid.

One of the best parts of working in payments according to Helcim is facilitating the heartbeat of commerce for small businesses. The company gets to be in the very center of it all and interact with all types of business every day.

The team at Helcim works with dentists, barbers, lawyers, and educators just as often as they work with charities on how to raise more funds, and bakers on how to sell more muffins. Helcim is proud to have developed fantastic relationships with restaurant owners, mechanics, and veterinarians alike. For individuals who love business, working in the payments industry is the opportunity to have a significant impact on the small businesses that are shaping local communities.

Helcim is proud to offer an easy sign up process and innovative tools, which combined helps businesses access better payments faster than ever. All of the company’s tools and software are built in-house by its talented development team. When a business is ready to switch to Helcim, they can complete their sign up in under five minutes and get access to the Helcim Merchant Platform right away. This easy onboarding process is a testament to the company’s commitment to providing a great experience for business owners.

Included with every account are all the tools needed to run a business and get paid, including:

  • A virtual terminal for card not present payments
  • Online invoicing
  • An online store
  • Customer management
  • Product and inventory management
  • Subscription billing or recurring invoicing
  • The ability to add new users
  • Easy to use reports and deposit information

The impact the team has on businesses is echoed in its online reviews. Businesses regularly give shout-outs on popular review platforms to highlight how helpful and knowledgeable the team is whenever they call in. This is a true testament to the passion and commitment Helcim has to the work they are doing.

If you’re not looking for a payments provider but considering a career in tech, Helcim’s head office is home to various departments including development, merchant experience, operations, marketing, and finance. The company focuses on bottom-up hiring which means it prioritizes bringing in new graduates or junior talent and providing on-the-job training in the industry.

According to Helcim’s Culture Book, “Our default is to promote from within. We disproportionally focus on growing our team from the bottom, and we do so for two main reasons:

First, we put more value on smarts and passion than on experience. We believe that each company and its challenges is unique, and that the best way to overcome new challenges is to try potential solutions and learn as quickly from the outcome as possible. Too much industry experience can bring bias and rigidity in the willingness to try new things to solve problems.

Second, it builds trust and loyalty with our team. We continue to enjoy an amazing staff retention rate at Helcim, and this is one of the driving factors. We give juniors a chance to start, we invest in their growth, and we provide ample opportunities to take on more challenges and grow their career very quickly. The benefits of long-term staff retention far outweigh the ongoing investments in training.”

If this sounds like the type of organization you would be interested in working at, and you’re passionate about finding a better way for small businesses to get paid, check out Helcim’s open positions and apply. You can view a list of Helcim’s job opportunities on their careers page.

Helcim is committed to disrupting the payments industry by challenging what businesses expect from their payment provider. The team knows that finding a payment processor that will partner with a business and help it grow can make a world of difference. That’s what Helcim aims to do; to make a difference for businesses by driving change in the payments industry, that way, businesses everywhere can grow and thrive.

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