F12 Networks’ team understands that success for business leaders requires them to concentrate on what differentiates their offering while eliminating distractions, which is why they provide time, agility, and expertise through scalable technology solutions which drive growth for their clients.
F12 sought a data center solution in Canada that offered energy reliability at an economical price point and clean power as their top priorities.
F12, an IT company in Toronto, offers Hardware-as-a-Service and Infrastructure-as-a-Service platforms that make deploying a robust IT platform more cost effective for small businesses. F12 provides technology, security awareness training, multi-factor authentication, backups and advanced protection to keep SMEs secure, productive and profitable.
Engen was determined to select a data centre solution with high energy reliability in order to guarantee access for F12’s customers and prevent unexpected downtime.
IT discussions often entail complex tech jargon, and without taking the time or education needed to understand all your options available to you, you could end up choosing an IT provider who doesn’t support your business goals. F12’s Infinite IT platform simplifies infrastructure, support, cloud, and cybersecurity services into turnkey service bundles backed by Service Level Agreements for greater transparency and trust with your IT partner – security should not be seen as an upsell – it should be part of its core offering.
Dedicated IT Support
F12 Networks nationwide IT support teams feature technical resources onsite at each service centre for optimal IT support services. This model ensures your daily IT team knows you and your business while still having access to national shared services group backing.
F12’s IT solutions are built around security in mind, including 24/7 monitoring and frontline support as standard. Backups are always kept offsite with encryption in transit and at rest for peace of mind that your data is safe from theft or loss.
F12’s acquisition of Protocol has greatly expanded their customer service focus while simultaneously expanding their footprint in the Thompson Okanagan and beyond. Todd Hanna, owner of Protocol, will serve as Managing Partner, continuing their outstanding customer service commitment and outstanding commitment to client relationships renowned across the industry. They join over 200 employees at F12. Clairvest is investing in F12 alongside existing investments like IT Weapons and MBC.
Managed IT Services
F12 provides top-tier managed IT services. Their national, shared service model simplifies complex infrastructure, support, cloud, cybersecurity and software licensing issues into convenient turnkey service bundles.
Top-tier managed IT services typically include secure backup and disaster recovery solutions as standard, along with proactive monitoring and response to critical issues. Furthermore, experienced IT specialists work to craft platforms that enable business leaders to focus their energy on what really matters – not technology!
Ryan Sigouin joined Level4 in 2001 and eventually served as COO until 2019. As such, his primary responsibilities include devising long-term strategy, overseeing F12 service delivery, overseeing remote operations centres that have leadership and expertise necessary for serving clients effectively, and helping facilitate strategic integrations of acquired IT firms into F12.
The F12 platform was built for flexibility, enabling clients to adapt as business needs dictate. Thus, its adaptability makes it more flexible than traditional IT infrastructure that typically needs replacing every three to five years.
F12 recently acquired Thompson Okanagan-based IT service provider Protocol, expanding their offering with expertise in hardware-as-a-service (HaaS) and client support. Todd Hanna, owner of Protocol joins F12’s Thompson Okanagan team as its Managing Partner – Thompson Okanagan.
F12 is an industry leader in Canadian SMB managed IT services. Their industry-best approach combines infrastructure support, support services, cloud platforms, cybersecurity measures, software licensing requirements, and software licensing into turnkey service bundles and one monthly invoice; leading to superior client outcomes backed up with financially guaranteed SLAs.